Top 7 Retail Video Security Solutions to Deter Smash-and-Grab Crime

Retailers are facing a surge in smash-and-grab robberies – brazen, coordinated thefts that can ransack a store in minutes and endanger employees. In one high-profile case, nearly 25 suspects armed with guns stormed a California jewelry shop in broad daylight and stole about $1 million in merchandise. The incident was part of a disturbing trend: organized retail crime is escalating, leaving businesses vulnerable and communities shaken.

Traditional security cameras might capture clear footage of these crimes, but they only record events after the fact. By the time video evidence is reviewed, the thieves are long gone, so simply having footage isn’t enough to prevent losses or protect staff. Modern retailers now seek proactive video security solutions that leverage artificial intelligence (AI) to detect threats in real time and actively deter criminals. Below we rank the top 7 solutions for deterring smash-and-grab crime – with Alpha Vision standing out as the #1 most comprehensive AI-powered platform.

1. Alpha Vision – AI-Powered Proactive Video Security Platform

Alpha Vision is an advanced AI-driven surveillance platform designed to stop smash-and-grab attacks before they happen. It transforms ordinary cameras from passive recorders into active defenders by using real-time threat detection and immediate deterrence measures. The system is standalone and cloud-based, yet it integrates seamlessly with existing security cameras – even leveraging enterprise-grade hardware like Axis IP cameras for 360° coverage and 40× zoom detail where available. When Alpha Vision’s “Physical AI” platform identifies suspicious behavior or a brewing break-in, it can automatically trigger on-site responses (flashing police-style lights, two-way speaker warnings, etc.) and send instant alerts to security staff and police to intervene early. This platform also streamlines investigations after an incident: its Magic Search feature lets users pinpoint suspects, vehicles, or objects across hours of footage within minutes using AI-powered video search instead of manual review.

Key Features

• AI-Powered Threat Detection & Defense: Continuously analyzes camera feeds to recognize intruders or smash-and-grab tactics in real time, then responds with automated deterrents. The system can flash strobe lights or play voice warnings through connected speakers to startle offenders and halt crimes in progress. At the same time, it sends real-time alerts to on-site personnel or law enforcement so human responders can act immediately.
  

• Magic Search for Rapid Investigations: Alpha Vision’s Magic Search tool uses AI to rapidly sift through video for specific people, vehicles, or behaviors. Security teams can enter a simple description or trait and find relevant clips in minutes rather than spending hours on playback. This dramatically speeds up post-incident investigations and evidence gathering.
  

• Scalability & Easy Integration: The platform is plug-and-play with existing IP cameras and supports centralized, multi-site management via the cloud. Retailers don’t need to rip-and-replace hardware – Alpha Vision works with current camera installations (including leading brands like Axis) and offers secure remote access, making it straightforward to scale protection across dozens or even hundreds of store locations.
  

• Crystal-Clear Evidence Capture: All video is recorded in high definition (using efficient H.265 encoding) to ensure every detail is captured clearly with minimal bandwidth use. Every frame is stored securely and is court-admissible, providing reliable evidence that can help identify suspects and support prosecutions.
  

• Proven Results: Alpha Vision’s real-world impact is demonstrated across over 245 cities where it’s deployed. Retailers using this solution (including Fortune 500 companies) have seen police case resolution times improve by 53%, significant reductions in organized theft, and millions of dollars in savings thanks to crimes prevented or mitigated. After a recent $1 million smash-and-grab heist in San Ramon, CA, Alpha Vision’s CEO publicly called the incident a “wake-up call” for smarter security – underscoring how the platform’s proactive approach can stop such crimes before they escalate.
  
  

2. Cisco Meraki MV — Cloud-Managed Simplicity

Cisco’s Meraki MV cameras are designed for ease of deployment and centralized management. With built-in edge storage and out-of-the-box analytics like motion heatmaps and people counting, they provide retailers with straightforward surveillance and operational insights. For IT teams already using Meraki networking, the MV series integrates seamlessly into the existing ecosystem.

Key Features

• Plug-and-play cameras managed via a central web dashboard

• Built-in edge storage, reducing need for separate NVRs

• Basic analytics including motion heatmaps and people counting

• Tight integration with Cisco’s broader networking products

• Cloud-based updates and centralized administration
  
  

Limitations

• Proprietary ecosystem; only works with Meraki cameras and licenses

• Premium hardware and recurring subscription costs add up quickly

• Limited video retention without additional (costly) cloud licenses

• Internet dependence for remote viewing and cloud alerts

3. OpenEye Web Services (OWS) – Hybrid Cloud VMS

OpenEye Web Services (OWS) is a hybrid cloud video management system that blends local recording with centralized cloud management. Retailers can store high-quality video on-site using NVRs or OpenEye appliances, while still accessing live and recorded feeds, alerts, and administration tools through a secure cloud portal. OWS supports a wide range of third-party cameras, integrates with alarms and access control systems, and delivers analytics such as object detection and people counting.

Key Features

• Hybrid Architecture: Local NVRs/appliances for recording with cloud-based management.

• Broad Camera Support: Compatible with many camera brands, not just proprietary hardware.

• AI-Driven Analytics: Includes object detection, people counting, and health monitoring.

• Centralized Management: Remote access, alerts, and user controls via cloud portal.

• Integrations: Works with alarm systems and access control for a unified security setup.

Limitations

• On-Prem Hardware Required: Each site needs NVRs or specialized cloud-enabled cameras.

• Higher Upfront Costs: Equipment purchases and setup may be expensive for small retailers.

• Setup Complexity: Installation and integration often require IT expertise.

• Internet Dependence: Remote access and alerts rely on stable connectivity.
  
  
  

4. Camio – AI-Powered Video Search & Monitorin

Camio Camio is a cloud-native AI software platform that transforms existing security cameras into intelligent sensors. Dubbed the “Google for video,” it uses machine learning to filter routine motion and index events, enabling powerful natural language search (e.g., “person in red jacket at 3pm”). Retailers often deploy Camio alongside a traditional VMS, using it to speed up investigations, trigger real-time alerts, and enhance loss prevention workflows.

Key Features

• AI-Powered Search: Natural language queries to instantly find relevant footage.

• Real-Time Alerts: Detects unusual activity and sends instant notifications.

• Flexible Integration: Works with virtually any IP camera; supports APIs and webhooks for third-party tools.

• Unlimited Cloud Storage: Scalable video archiving without proprietary hardware.

• Custom AI Models: Tailor detection to unique retail scenarios.
  

Limitations

• Not a Full VMS: Lacks features like timeline views or user management found in complete VMS platforms.

• Internet Reliance: Requires stable bandwidth for real-time cloud processing.

• DIY Deployment: May need gateways or technical setup for some environments.

• False Alerts Possible: AI may require fine-tuning to reduce nuisance triggers.

5. Cloudastructure – AI Surveillance with Remote Guarding

Cloudastructure combines AI-powered video analytics with optional 24/7 live remote guarding. Its cloud platform detects intrusions, loitering, or unauthorized access in real time, then connects to professional security operators who can issue loudspeaker warnings or call authorities. This “surveillance as a service” approach delivers proactive coverage without the expense of on-site guards.

Key Features

• AI-driven detection of intrusions, loitering, and unauthorized vehicles

• Remote guard intervention with loudspeakers, strobes, or police dispatch

• Cloud-based storage, analytics dashboards, and reporting tools

• Supports standard IP cameras and offers NDAA-compliant hardware

• Portable surveillance units available for outdoor or remote sites
  
  

Limitations

• Requires subscription for full value of remote guarding service

• Bandwidth and internet reliability directly impact performance

• Recurring per-camera fees can become expensive at scale

• Outsourced live monitoring may raise privacy and compliance concerns

6. Tyco Cloud (Johnson Controls) – Cloud Video & Access Control

Tyco Cloud is Johnson Controls’ enterprise-grade platform that combines video surveillance and access control in a unified cloud service. It allows retailers to manage cameras, door systems, and security events from one dashboard. The platform supports Illustra Cloud Cameras natively, while third-party cameras can connect through Tyco gateway devices.

Key Features

• Unified Platform: Manage video and access control together for streamlined security.

• Camera Flexibility: Works with Illustra Cloud Cameras or legacy cameras via gateways.

• Retail Analytics: Includes people counting, shopper heat maps, and Hyper View multi-camera search.

• Cloud Infrastructure: Hosted on Microsoft Azure for scalability, redundancy, and enterprise security.
  
  

Limitations

• Maturing Solution: Some features are less polished compared to long-established VMS platforms.

• Hardware Tie-In: Best performance with Illustra cameras or Tyco gateways, creating vendor lock-in.

• Added Complexity: Legacy camera integration requires gateways, increasing costs and setup effort.

• Subscription Costs: Per-camera and per-door fees can add up quickly in large deployments.
  
  

7. ArcadianAI “Ranger” – AI Security Guard for Any Camera

ArcadianAI’s Ranger is a cloud-based AI monitoring service designed to act as a virtual security guard. Compatible with any ONVIF or RTSP camera, it continuously analyzes feeds for suspicious activity such as loitering, aggressive behavior, or smash-and-grab patterns. When threats are detected, Ranger can trigger automated deterrents like sirens or strobe lights, and instantly send alerts to security teams or law enforcement. Capable of monitoring dozens of cameras simultaneously, Ranger helps retailers reduce reliance on live guards by up to 60%.

Key Features

• Camera Compatibility: Works with any ONVIF or RTSP camera feed.

• Context-Aware AI: Detects behaviors like loitering, aggression, or unattended objects while reducing false alarms.

• Automated Deterrents: Can activate sirens, strobes, or send alerts directly to staff or authorities.

• Scalable Monitoring: One AI “guard” can oversee dozens of cameras 24/7.

• Proactive Protection: Provides instant alerts to catch incidents as they unfold.
  
  

Limitations

• No Native Recording: Functions as an AI analysis layer; requires a separate VMS or NVR for video storage and evidence.

• Cloud & Bandwidth Dependence: Needs strong internet to stream all camera feeds; outages or latency can impact performance.

• Emerging Technology: Still maturing, with potential false positives and fewer integrations compared to major vendors.

• Smaller Provider: May have less extensive support resources than larger, established security companies.