Last Updated: January 29, 2026
Alpha Vision | AGI7 Inc. (“Alpha Vision,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, retain, use, and disclose your Personal Information through your use of our Website, our AI-powered hardware and software products, and our related services (collectively, the “Services”).
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect information identifying you directly (such as your name) and indirectly (such as device metadata). We collect this information in three main ways:
A. Online Interactions (Website & Demos)
When you visit our website, request a demo, or contact us, we may collect:
Identifiers: Name, email address, phone number, company name, and job title.
Technical Data: IP address, browser type, operating system, clickstream data, and cookies.
Inquiries: Information provided in "Contact Us" forms or chat widgets.
B. Product & Service Interactions
If you purchase or use Alpha Vision products (hardware, software, or cloud platform), we collect:
Account Data: Usernames, encrypted passwords, and billing/payment information.
Usage Data: Logs of how you configure and use the platform, features accessed, and system performance metrics.
Audio/Video Data: As part of our core services, our systems process video and audio feeds. While this data is primarily customer content, we process it according to our agreements with you to provide analytics, alerts, and AI insights.
C. Other Sources
We may receive information about you from:
Third Parties: Lead generation partners, marketing partners, or public databases (e.g., LinkedIn) to identify prospective business clients.
Offline Interactions: Business cards exchanged at trade shows, conferences, or office visits.
2. How We Use Your Information
We use your Personal Information for legitimate business purposes, including to:
Provide Services: Create accounts, process orders, ship hardware, and enable access to our cloud platform.
Improve Technology: Analyze usage trends to train our AI models, improve algorithms, and enhance user experience.
Customer Support: Respond to troubleshooting requests, technical inquiries, and support tickets.
Security: Authenticate users, prevent fraud, detect security incidents, and debug technical errors.
Communications: Send administrative alerts, invoices, and updates regarding our terms or policies.
Marketing: Send newsletters, promotions, or offers (where permissible), subject to your right to opt-out.
Compliance: Enforce our Terms of Service and comply with legal obligations.
3. Disclosure of Personal Information
We do not sell your Personal Information to non-affiliated third parties for their own marketing purposes. We may share your information with:
Service Providers: Vendors who perform services on our behalf, such as cloud hosting (e.g., AWS, Azure), payment processing, customer relationship management (CRM), and shipping logistics. These vendors are contractually obligated to protect your data.
Affiliates: Subsidiaries or parent companies within the AGI7 Inc. corporate family for operational coordination.
Legal Authorities: Law enforcement, regulators, or courts if required by law, subpoena, or to protect the safety and rights of Alpha Vision, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, customer information may be transferred as a business asset.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or Services.
5. Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.
6. Security
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, destruction, loss, alteration, or misuse. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have specific rights regarding your Personal Information.
California Residents (CCPA/CPRA)
Since our operations are based in California, we comply with the California Consumer Privacy Act (CCPA). You have the right to:
Know: Request details about the categories of personal information we collect and share.
Delete: Request the deletion of your personal information, subject to certain exceptions.
Correct: Request correction of inaccurate personal information.
Opt-Out: You have the right to opt-out of the "sharing" of your personal information for cross-context behavioral advertising.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
International Users
If you are accessing our Services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. We rely on standard contractual clauses or necessary performance of contracts for such transfers.
8. Children's Privacy
Our Services are strictly for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Alpha Vision | AGI7 Inc.
Attn: Privacy Team
1901 S. Bascom Avenue #1180
Campbell, CA 95008
Email: info@alphavision.ai